SALES
Opening Hours Mon-Fri | |
Office | 24 Hours |
Warehouse | 8:30am – 6:00pm |
Orders
Orders may be placed online, by phone, fax, or email. his amount does not include the cost of shipping.
Payment Options
The Macrokun accepts all major credit cards. Orders requesting credit terms for the first time may take 3-5 days to process. Credit Card orders can ship in 72 hours in most cases.
Delivery & Freight
Delivery time is 1-3 days if the item is in stock – depending on the customers location. If the item is not in stock, a later delivery time will be specified in the order confirmation. Subject to availability and delayed delivery from supplier to Shop . Delivery is with Blue water or DSV according to INCOTERMS EXW (Ex Works).
Pricing
The prices quoted in the offer/order confirmations are in USD excl. VAT, freight, packaging, customs duties and other charges. Prices are subject to price adjustments in the form of currency changes and material price increases.
Prices are subject to change without notice. While Macrokun makes an effort to display accurate information through the site, pricing errors may occur. Macrokun cannot confirm the final price of an item until your order enters the shipping process. Prices fluctuate based on the prevailing market conditions of raw materials. Prices billed will be those in effect at the time of shipment. The receipt of an order confirmation means your order request was received and does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We reserve the right to update prices, with or without notice. For questions about our most current prices, please contact sales@macrokun.com.
Promotions
Promotions offered by Macrokun are subject to change without notice. Sales tax, shipping and handling do not qualify toward minimum purchase amount. Minimum purchase threshold is calculated after all applicable discounts are first applied to the purchase price. Offers are valid once per customer, unless otherwise noted. Please note the expiration date and maximum applicable discount. Promotional offers exclude shipping & handling, taxes, and any other fees. Offers cannot be combined with any other offer or special pricing. Promotional codes have no cash value and are not redeemable for cash. Additional restrictions may apply.
Product Specifications
Although this website is constantly updated, product specs are subject to change without notice.
Freight Charges & Claims
Claims for missing items or damage in transit should be made upon receipt of the goods with Macrokun. Delays in notification may lead to a longer timetable for resolution. Make sure to document all findings, as well as taking digital photos of any damages.
Returns & Order Cancellation
No item shall be returned without proper return authorization. Unauthorized returns will be refused. If a return is required, please contact customer service at 0086 8968 1588 and a RGA or Return Goods Authorization number will be provided, along with details on how to proceed with the return.
All returns and/or claims must be made within 30 days of receipt and are subject to a 15%-25% restocking fee.
You may cancel an order for any reason and receive a full refund prior to the order being processed. Any cancellation after the order has been processed and/or production has begun may result in additional charges to be determined by Macrokun.
Product liability
Macrokun can only be held liable for damage that occurred on the goods or services provided by us, if it can be proved that the damage resulted from an error made by Macrokun including our employees. Macrokun is not responsible for loss of profits or other consequential losses incurred by purchaser or third parties.
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MACROKUN has established long-term and stable cooperative relations with many transportation companies such as China Post, DHL, FEDEX, USPS, UPS, etc. Of course, MACROKUN can also provide air and sea transportation. The powerful logistics system enables all MACROKUN'S Printing Mesh, Filter Mesh and Filter Bags and so on to be easily and efficiently transported to any place. For quotes and inquiries, please email our sales team.